Privacy Policy

Privacy Policy

Singapore Housecall Personal Training Pte Ltd (‘HouseCallPT’, ‘we’, ‘us’, ‘our’) is committed to protecting and respecting your personal data privacy and complying with data protection principles and provisions under applicable laws. 


We may collect, process, use and disclose your information when you use this website and the services offered by HouseCallPT or the third party operators (the ‘Operators’) through HouseCallPT Platform (the ‘Services’) as described in this Privacy Policy. ‘You’ and ‘your’ when used in this Privacy Policy includes any person who accesses HouseCallPT Platform or use the Services.

This Privacy Policy sets out the basis and terms upon which HouseCallPT collects, processes, uses and/or discloses your information that is obtained from you when you access HouseCallPT Platform and/or use the Services. Such information may include personal information relating to or linked to a specific individual such as name, residential address, telephone number, email address, travel document information or any such information we have requested and you have provided through HouseCallPT Platform (‘Personal Information’). 


Please read this Privacy Policy carefully. By visiting the HouseCallPT Platform, you are consenting to the collection, processing, usage and disclosure of your Personal Information as set out in this Privacy Policy.


Scope of Terms

HouseCallPT reserves the right to update, amend or modify the terms of this Privacy Policy or any part of it without prior notice, and your continued access of HouseCallPT Platform or use of the Services signifies your acceptance of the updated, amended or modified Privacy Policy, unless if the changes reduce your rights in which case we will ask for your consent. If you do not agree to all the terms and conditions in this Privacy Policy and/or any subsequent updates, amendments or modifications thereto, you must stop accessing or otherwise using HouseCallPT Platform and the Services. 

Accordingly, please visit this page if you wish to access and view the current version of this Privacy Policy. 


Storage of Information

  • The Personal Information and other data we collect from you may be transferred to, processed, and stored in our servers or the servers of our third party services providers. Your Personal Information will be stored as long as is necessary to fulfil any of the purposes described in this Privacy Policy, or to comply with any (i) contractual requirement that are necessary for the provision of the Services, and (ii) legal, tax or accounting requirement. 


  • When it is no longer necessary for us to process your Personal Information, we will either delete or anonymise the data or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information. 


  • We will endeavor to anonymise or aggregate your data if we intend to use it for analytical purposes or trend analysis. 


  • HouseCallPT will use reasonable endeavours to maintain appropriate physical, electronic and organisational procedures to ensure that your Personal Information and other data is treated securely and in accordance with this Privacy Policy, and to protect such data against unauthorized access or unauthorized alteration, disclosure or destruction of data. 


  • Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. HouseCallPT does not give any representation, warranty or undertaking that the Personal Information you provide to us will be secure at all times, and to the extent HouseCallPT has fulfilled its obligations under no circumstances shall HouseCallPT be responsible for any losses, damages, costs and expenses which you may suffer or incur arising from unauthorised access to or use of your Personal Information. 


  • All payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using online encryption technology. You are responsible for keeping your chosen password confidential and not to share your password with any third party. 

Usage of Information 


  • We process the Personal Information collected in as far as necessary for performance of the contract with and providing services to you. Besides, we process the other Personal Information collected on the basis of our legitimate interests, which are the further improvement of the services and for direct marketing purposes. 


  • For example, HouseCallPT will use Personal Information and other data collected through HouseCallPT Platform or when making purchases for the Services to create your User Account, to provide you with the Services, to continually improve HouseCallPT Platform and the Services, and to contact you in relation to the Services. This includes using your Personal Information or such other data to achieve faster purchase requests, better customer support and to provide you with timely notice of new Services and special offers. 


  • From time to time, we may also make use of your Personal Information to contact you for feedback on your use of HouseCallPT Platform, to assist us in improving HouseCallPT Platform, or to offer special savings or promotions to you, where you have indicated your consent to receiving such communications. If you would prefer not to receive notices of special savings or promotions, you may simply opt-out from receiving them by replying to us through the hyperlink provided in these notices. 


Disclosure of Information 


  • We may from time to time share and disclose your Personal Information and other data to third parties, some of whom may be located outside your home country. The circumstances under which such sharing and disclosure will take place may include without limitation, the following: 
  • 1) To successfully complete your reservations or otherwise implement our Terms of Use. We may share your information with our partners or third parties who deliver or provide goods and services or otherwise act on our behalf. 
  • 2) If you are a visitor, to the relevant partner in connection with a Services which you have made reservations for or intend to make reservations for. 
  • 3) If you are a partner, to any visitor in connection with the Services you are offering. 
  • 4) To our third party service providers (including Google Analytics), which we engage amongst others for the performance of certain services on our behalf, such as web hosting services, data analysis, marketing, market research, and to otherwise provide you with customer service. 
  • 5) If and to the extent required by any applicable law, order of court or requests by any governmental authority to make such disclosure. 
  • 6) Within HouseCallPT or our subsidiaries. In case of a corporate transaction, in connection with the sale, merger, acquisition, or other corporate reorganization or restructuring of our corporation, your Personal Information may be disclosed, shared or transferred to the new controlling entity or its authorised third party for carrying on our business. 
  • 7) To our advisors, agencies or other parties concerned in order to protect the rights and property of HouseCallPT. 
  • 8) In any other case, to any third parties with your prior written consent (and in which case we will make it possible for you to withdraw your consent as easily as it was to provide consent). 
  • There may be links present on HouseCallPT Platform which could result in you leaving HouseCallPT Platform and/or being taken to other third party websites. You should note that any Personal Information that you provide to these third party websites are not subject to this Privacy Policy, and HouseCallPT is not liable for any losses, damages, costs or expenses which you may suffer or incur in connection with you providing or making available Personal Information or other data to such third party websites. 




  • Cookies are widely used in order to make websites work, or work more efficiently. When you visit our Website, we collect some of your Personal Information transmitted to us by your browser via cookies. This enables you to access HouseCallPT Platform and helps us to create better user experience for you.  


73 Upper Paya Lebar Road #07, 02J Centro
Biance, Singapore 534818


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